Invoicing and Payment

	Payments can be made via cheque, invoice or electronic transfer.
	Fees are due 7 days prior to the commencement of the training course.
	If the fees have not been paid within the stated period an enrolment may be cancelled.
	A remittance advice will be sent via e-mail as confirmation of payment.

Cancellations

	Notification of cancellations must be made in writing to training@iq-eq.com.au
	In the event of a cancellation more than 10 working days from the commencement date of the training course a full refund will be given.
	In the event of a cancellation less than 10 working days from the commencement date of the training course a refund will not be given.
	An enrolment can be transferred to another person at any time up to 1 working day before the training course commences.
	If a participant fails to attend a training session, fees will not be refunded.

General

	iQ:eQ reserves the right to cancel, postpone, or re-scheduled training courses due to low enrolments or unforeseen circumstances.
	iQ:eQ endeavours to keep information updated on it’s marketing material, website and course flyers. iQ:eQ has the right to change course fees, dates, facilitators at it’s discretion.
	iQ:eQ does not use the information from registered participants for any other purposes other than course registrations and for iQ:eQ’s marketing activities. Participants can request to be removed from iQ:eQ’s database for marketing activities.